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Gift Certificate FAQ

How to Send Gift Certificates

To send a Gift Certificate you need to go to our Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Certificate, you need to specify the following. The name of the person you are sending the Gift Certificate to. The email address of the person you are sending the Gift Certificate to. The amount you want to send. (Note you don't have to send the full amount that is in your Gift Certificate Account.) A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.
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Please enter your Gift Certificate redemption code:
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INFORMATION
All of our list of products are not duty free items.
We collect these items from Japanese market.
We do not accept returned goods and exchange.
Because our service is to help self importing.

Also,we don't refund in normally if the package was returned to us or get taxed by the customs in your country. Let us to know if this happened.
  • California, USA
  • Hawaii, USA
  • Arizona, USA
[Bank wire transfer to Japanese bank]
*All fee for wire transfer is your fee.
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[Japan Post]
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<ご注意下さい>
TO-WORLDのサービスは
「代行業」となります。
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<Cautions>
The service of TO-WORLD.COM is a purchasing agent instead of you.
TO-WORLD.COM will not be liable for charged customs, packages held or confiscated by customs.
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You are responsible for paying any additional charges.
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