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Gift Certificate FAQ

Purchasing Gift Certificates
How to send Gift Certificates
Buying with Gift Certificates
Redeeming Gift Certificates
When problems occur

Buying with Gift Certificates

If you have funds in your Gift Certificate Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.
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Please enter your Gift Certificate redemption code:
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INFORMATION

●About Our Products

All of our list of products are not duty free items.
We collect these items from Japanese market.

●Returned goods and exchange

We do not accept returned goods and exchange.
Because our service is to help self importing.

Also,we don't refund in normally if the package was returned to us or get taxed by the customs in your country. Let us to know if this happened.

●List of stop shipping to

  • California, USA
  • Hawaii, USA
  • Arizona, USA

●Payment method

[Bank wire transfer to Japanese bank]
*All fee for wire transfer is your fee.
[Bitcoin payment]
Checkout with CoinPayments.net

●Delivery method

[Japan Post]
EMS : Safe and fastest way trackable.
ご注意事項　CAUTION
＜ご注意下さい＞
TO-WORLDのサービスは
「代行業」となります。
課税の対象となったり、没収された場合でも当社では責任は取れません。
ご心配な方は、少量からお試し下さいませ。 		＜Cautions＞
The service of TO-WORLD.COM is a purchasing agent instead of you.
TO-WORLD.COM will not be liable for charged customs, packages held or confiscated by customs. 		*Your country may charge additional taxes or duties on your order when it enters your country.
You are responsible for paying any additional charges.
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